Skip to main content
Skip table of contents

Build your Secure Desktop account

A Secure desktop provides you with secure access to your compute, data, people and tools defined within a Space Specification. You only need to build your Secure desktop once.

Depending on whether or not the secure desktop is required, you may only need to build your secure desktop much later in your spaces experience.

If you are unsure whether the Platform you are working on is based on GCP or AWS then please contact Support.

GCP

  1. Click on the Spaces icon on the navigation bar.

  2. Click through to the space page of the space you’re interested in using.

  3. If the side panel contains a 'Build secure desktop” call to action button, build a secure desktop then click on Build a Virtual Desktop.

  4. Enter your registered email address into the username in the popup box.

Now you are ready to access your secure desktop via your VDI

AWS

Desktop Client

We recommend you use the Desktop Client for faster speed and better quality and to set it up as soon as possible as it sometimes involves a request to your IT Department to open the required ports and to allow a desktop download.

Considerations:

  • IT Policies for Software Application

  • The Desktop version is the recommended approach

Documentation:

Required Ports:

  • 443 (TCP) Outbound

  • 4172 (UDP and TCP) Outbound

  • 4195 (UDP and TCP) Outbound

DNS / IP Ranges: 

  • If IP range whitelisting is required, use the AWS defined ranges associated with the platform deployment region

It takes about 20 mins to create a secure desktop which only needs to be done once. You can leave the screen whilst the VDI is building.

  1. Click on the Spaces icon on the navigation bar.

  2. Click through to the space page of the space you’re interested in using.

  3. If the side panel contains a 'Build secure desktop” call to action button, build a secure desktop then click on Build a Virtual Desktop.

  4. A pop up appears and asks to Create Workspace Password - we recommend you use the same password as you do to log into the platform

Browser

If you cannot access the Desktop Client, you can alternately use the Browser version.

Considerations:

  • It is not possible to copy data INTO the web browser

  • Stability is less reliable than the Desktop version

  • Resolution is lower than the Desktop version

Documentation:

Required Ports:

  • 53 (UDP)

  • 80 (UDP and TCP)

  • 443 (UDP and TCP)

DNS / IP Ranges: 

  • If IP range whitelisting is required, use the AWS defined ranges associated with the platform deployment region

Related Pages

Access Sandbox Secure Desktop

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.